How can we help?
ShortMusic is available for iPhone, iPad and Android. For help, email our support team (or tap Profile → ••• → Contact Support in the app) and include your app version, device model, and a short description of what happened. Do not include passwords, payment details, or other sensitive information.
Account and data
For privacy questions or account removal, review the Privacy Policy and account deletion instructions.
Report content or a user
Tap the ••• button on any track to report the track or its creator, or to block the creator. You can manage blocked creators in Settings. We review reports within 24 hours. You can also email tuyetnt6134@icloud.com with the track title and creator handle.
Copyright takedowns
To request removal of content that infringes your copyright, follow the steps on the Copyright & Takedown Policy page.
Purchases
Purchases and subscriptions are managed by the store you bought them from: on iPhone and iPad in Settings → your name → Subscriptions, and on Android in Google Play → Payments & subscriptions → Subscriptions. Refunds are handled by Apple or Google under their policies. Use Restore Purchases in the app if credits or Pro are missing after a purchase. When contacting us about a purchase, include the store and the transaction date or order ID—not your full receipt or payment information.